We appreciate the trust you place in Heritage Lanterns, and we are committed to respecting your privacy and the security of your personal information. We will never sell your information to mailing lists or companies not affiliated with Heritage Lanterns.

You may shop with confidence with respect to your credit card information, as your customer information is protected using a Secure Sockets Layer (SSL) utilizing 128-bit encryption, which complies with Visa security requirements and is the highest level of encryption available in commercial web browsers. Our web hosting platform provides industry-standard physical and electronic security at our data centers to help prevent theft and other intrusions that could jeopardize your data. However, we appreciate that some of our valued customers do not feel comfortable transmitting information via the web and therefore can mail a printout of your order form and credit card information to our address at PO Box 126, Kittery Maine 03904. Or, one of our trained customer service representatives can take your order over the phone should you so desire.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 207-482-3765.

Ordering from our website
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.